ac1200 Privacy Policy
This document explains how the ac1200 platform collects, uses, stores, and protects users' personal information in Malaysia. Please read it carefully before registering or using our services.
Last updated: January 2026
1. Information We Collect
When you register or use the ac1200 platform, we collect certain types of information to ensure our services run smoothly and securely. This information is grouped into the following categories:
Account Information
Full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your account.
Payment Information
Details related to financial transactions in Malaysian Ringgit (RM/MYR), including deposit and withdrawal records. ac1200 does not store bank card numbers directly — transactions are processed through third-party payment providers that comply with industry security standards.
Device & Browser Information
IP address, device type, operating system, browser type, and screen resolution. This data is used to optimise how the platform displays on your device and to detect unusual activity for security purposes.
Platform Usage Data
Betting history, games played, active session duration, and account preference settings. This data helps us improve the user experience and provide more effective customer support.
2. How We Use Your Information
Information collected by ac1200 is used solely for the following purposes:
- Account management — registering, verifying identity, and processing login and withdrawal requests
- Transaction processing — ensuring deposits and withdrawals in Malaysian Ringgit (MYR) are processed accurately and securely
- Platform security — to detect and prevent fraudulent activity, account misuse, or unauthorised access attempts
- Customer support — helping resolve technical issues and respond to user enquiries more efficiently
- Service improvement — analysing general usage patterns (without identifying individuals) to improve platform design and functionality
- Legal compliance — meeting applicable legal and regulatory requirements in Malaysia when required
Ac1200 does not use user information for third-party advertising purposes or sell data to any third party for commercial gain.
3. Cookies & Tracking
The ac1200 platform uses cookies and similar tracking technologies to enhance the user experience. The following types of cookies are used:
Essential Cookies
Required for core platform functions such as login sessions and account security. These cookies cannot be disabled without affecting platform functionality.
Performance Cookies
Collects information on how users interact with the platform — pages visited, time spent, and errors encountered. This data is aggregated and does not contain any personally identifiable information.
Cookie Controls
Users can manage cookie settings through their web browser. However, disabling essential cookies may cause certain platform features to not function properly. Continued use of the platform after the cookie notice is displayed will be considered as consent to the use of cookies.
4. Data Storage, Security & Sharing
Storage & Security
All ac1200 user data is stored on servers protected with encryption. Access to users' personal data is restricted to authorised personnel only and for the purposes stated in this policy. Data will be retained for the duration the account remains active and for a specified period after account closure to meet legal or audit requirements.
Sharing with Third Parties
Ac1200 does not sell or rent users' personal information to any third party. Information is only shared in the following circumstances:
- Payment providers (FPX, TNG eWallet) for processing transactions in MYR — only the minimum required information is shared
- Authorities or courts with valid jurisdiction in Malaysia when required to do so by law
- Third-party technical service providers involved in platform operations, subject to strict confidentiality agreements
5. User Rights
As an ac1200 platform user, you have the following rights regarding your personal information:
Right of Access
You have the right to know what personal information we hold about you. You may request a copy of this information via our support email.
Right to Rectification
If any of your information is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings after logging in.
Right to Erasure
You may request the closure of your account and deletion of your personal data, subject to data retention requirements mandated by law. Such requests must be submitted via the support email and will be processed within 30 working days.
How to Submit a Request
To submit any request related to your privacy rights, please contact the ac1200 support team by email at [email protected]. Include your full name and registered email address in your request. We will respond within 7 working days.
6. Policy Changes & Contact Us
Privacy Policy Updates
Ac1200 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform improvements. Users will be notified of any material changes via an in-platform notice or email. Continued use of the platform after such notice is considered acceptance of the latest version of this policy.
Enquiries & Complaints
If you have any questions, concerns, or complaints about how ac1200 handles your personal information, please contact us via:
- Support email: [email protected]
- Response in Bahasa Melayu, within 1–24 working hours
More information about the platform is available through the FAQ or page About Us.
Your Data Is Safe with ac1200
We are committed to protecting every user's personal information in Malaysia. Register an account today and enjoy a sports and casino entertainment platform that is secure, transparent, and fully available in Bahasa Melayu.